Sunday, June 24, 2018

The things we make and do for each other

In a recent laudatory puff piece on Pinkbike, about his visit to Shimano's factory in Japan, Richard Cunningham used the expression "bowels of the factory." This common metaphor made me laugh out loud. What comes out of bowels, after all?

After decades of cleaning up the wreckage that lies on the shore after a tidal wave of innovation devastates peaceful villages over and over, I have no love for obsessive gear weenies and the corporate behemoths that feed off of them.

Cunningham described and praised the ingenious automated machinery that Shimano designed for themselves, eliminating the human touch from nearly all aspects of their production line. Machines feed material to machines that stamp out parts combined and transported by machines, to be assembled into machines eventually to be ridden by people.

In the article, Cunningham writes, "Keizo said that Shimano realized early on that automation was going to be key to their survival, so they began the learning process by building their own assembly robots – first, developing some of the automation in the machining and forging factory, and culminating with their precision assembly process. Shimano’s experiment grew into a new enterprise and at some point, they were building robots for other industries as well. Connecting the dots, it could not have been a stretch for Shimano to automate a derailleur shifting system after inventing the robots that assembled those components in the first place."

Industrial manufacturing began as a way to speed up individual craft processes and increase their output. It also assured more uniform products that were easier to maintain and repair, that could provide measurably similar performance wherever they were applied. Factory output required fewer people to produce it, compared to individual artisans working start to finish on the same kind of product. Factories could also produce much larger items, through the intermediary of large machinery beyond the means of an individual artisan. Early factories still needed quite a bit of labor, however, to operate and maintain the machinery. Human hands moved a lot of things throughout the increasingly standardized processes. Management and the accounting department have been working steadily to carve down the human element from the beginning.

The relationship between human labor and industrial manufacturing has been dark and complex. The self-appointed emperors of the industrial age viewed the workforce as serfs. Hours were long, management was oppressive and suspicious. The owners wanted to get as much as possible, and pay as little as possible for it, from the contemptible grunts they hired, chewed up, and spat out, in a human reflection of the growing culture of assembly lines. Labor organized. Conditions improved. But labor and management remained opposing camps. Is it any wonder that "Take This Job and Shove It" became a popular anthem right before people started to notice the sudden drain of manufacturing jobs to countries overseas?

Automated manufacturing frees people to take "better" jobs that don't require as much actual laboring. But they remove the human touch, the human soul. Sure, we invented the soul, and can make it obsolete, but an awful lot of our social conventions were based on humans contributing to the common good. What's left when we don't do that anymore?

If mechanized production lines really do a much better job producing reliable parts, riders are safer by that incremental degree. Only time will tell if we have any more massive recalls like Shimano's crank debacle in the mid-1990s, or the Lambert/Viscount fork failures of the 1970s. Those hinged more on design flaws by the supposed better brains in the engineering department than on manufacturing errors by the drones down on the line.

Vestiges of the human touch remain among those of us who try to fix things. Underpaid and still considered overpriced, we alternate between following the manuals when available and improvising when authoritative guidance can't be found. Last week, I did a restomod on a 1970s Windsor that an older gentleman had found at a bargain shop. He loved the classic styling, the chrome lugs, and general elegance of the bike, but wanted the bars a little higher (of course) and the shifting more accessible. I put on a Technomic stem,  aero brake levers with interrupter levers, and stem shifters. He wants the option of the drop position, but neither of us thought he would like barcon shifters. I hoped to find a vintage set of Suntour Power Shifters on a stem clamp, but I had to settle for a recent set of SunRace friction shifters. The right one didn't offer very good leverage for an aging hand, so I substituted a longer lever from our salvage bin on that side. If a set of Power Shifters ever shows up, I'll call him in to make the switch.

At the same time I'm refurbishing something 40 years old, I might have some tweaky marvel from last week on another stand, or next in the queue, needing its internally-routed cables replaced, or some little air ninjas chased out of its hydraulic brakes. And there are always noises to evaluate in bikes with low spoke-count wheels and carbon fiber everything. Fatal or trivial? Quickly now, the guy wants it back for the next hammerhead ride.

Far away, the presses pound in an automated factory, and robot forklifts carry pallets full shiny new possessions toward what they hope is a waiting public.

1 comment:

  1. christania’s “cheap bike rentals” bikes are rolling across the city. The system, less than a year old, is funded by christania’s municipal government. It is currently only in one of christania’s 22 administrative districts. Although a 2nd generation system, there are 12 “Houses” in this district, each with around 40 bikes. The yearly subscription cost is the equivalent of $2 US, and allows the use of a bike for up to four hours at a time. In less than a year, there have been 6,000 subscriptions sold. There are larger 3rd generation systems in the world, which do not have a subscription to bike ratio as big as that.

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