"Replacing car trips with ebikes." That headline greeted me as I skimmed through the ol' inbox a few days ago.
First of all, it's a great idea. It would reduce the volume of large, boxy vehicles in traffic, although it would probably increase the overall number of vehicles. Second, it would reduce fossil fuel consumption. By extension, that would reduce tailpipe emissions. It would drastically alter the parking situation. But it would also drastically complicate the riders' lives in ways that they haven't imagined.
Motor vehicles have been the norm in this country for so long that massive support systems exist to keep them rolling. How many parts store chains can you name? NAPA, O'Reilly, VIP, AutoZone, WalMart... you can get auto parts everywhere. You can go in with pretty fragmentary information about your car and the people behind the counter can usually find what you need in their voluminous cross-reference books. No such network exists for bicycles, e- or otherwise.
Most people drive vehicles that they don't even begin to understand. Car broken! Go to mechanic! Mechanic fix! It costs a lot of money, and we often feel that the mechanic might be shady or not that competent. But at least we have options, and the mechanics -- professional or home DIY -- can get parts, tools, and manuals, as well as the ubiquitous YouTube videos.
Electric bikes have almost none of this. Not only are they a much younger technology, they come in from a scorned and neglected sector by identifying as bicycles. In addition, many companies have abysmal tech support.
Because smokeless mopeds are so popular, independent support will evolve quickly, but it's happening very unevenly. In Wolfe City and the surrounding area, smokeless mopeds have been playthings of the rich for more than a decade. For some of them it's been since the 1990s. As the category has taken off in the past few years, the opposite end of the income scale has taken to it heavily. The wealthy have had resources that the worker bees will never enjoy, including calling up the CEO of an e-bike company and getting parts sent directly as a favor, executive to executive. That ain't the real world.
A local working class e-bike user who grew up working on his own internal combustion vehicles has delved into the inner workings enough that he is considering starting an e-bike service business. We are encouraging him, because smokeless mopeds are not bicycles. They share traits in common, but the motors and electronic aspects demand knowledge that the average bike shop shouldn't be burdened to acquire.
You might say that the competitive economy presents challenges and opportunities, and that anyone unwilling to embrace this new aspect of "bicycle" evolution is a slacker and defeatist, but you would be a dick. Simple economic reality stands in the way of this idealistic vision.
Someone starting a business from scratch can decide how to expend capital to equip that business. Let's assume adequate funding to establish the business. For smokeless mopeds you will want a powered lift, or at least one with some mechanical advantage built in. Depending on your expected volume of business, you might want two or more. I have only the vaguest idea what you would need for tools to service the electrical aspects, but they aren't free.
You will need space for this operation. If you also service regular bicycles, that will probably call for a parallel service area with the usual few thousand dollars in tools and workstands, plus staffing. Smokeless mopeds being a separate genre, you can probably focus solely on them.
My car mechanic has a three-bay setup in a side-street industrial park, for just himself and an occasional assistant. Smokeless mopeds don't take up nearly as much space as cars and SUVs, but they're generally bigger than regular bikes. Just as car repair places tend to accumulate derelict hulks parked here and there around the place, so do bike shops, including smokeless mopeds. Owners abandon them over the bill, or you scavenge them for parts, or you just get tired and go home at the end of day after day and never quite get around to processing the carcasses.
Once a business is mature, and has been operating in a dying industry that went into decline right after a phase of merciless competition between retailers, it has been getting by on slim margins and a shrinking customer base for years. We have no bag of cash to finance an effective expansion into a rapidly changing market sector only vaguely related to our original core strength. It's hard enough to keep up with the ridiculous bullshit produced for pedal-only bikes.
For now, the network of commercial and private e-bike mechanics barely exists. New owners are coming in much faster than support is forming around them. The vehicles are fairly reliable, but when they fail it could leave you stranded. The rider who is considering starting a service business almost lost his storage shed and more when the battery caught fire during charging. Fortunately, someone else spotted the fire in time to knock it down before it really took off. Battery fires are the most spectacular hazard of e-bike ownership, but hardly the most common.
Electric bikes either work or they don't. An internal combustion vehicle will enjoy its youth all shiny and tight, devolving gradually through the various stages of beater car (or truck), probably passing from owner to owner in the process. But electric motors don't generally just run rough and metaphorically burn oil. They either work or they don't. If something is loose, you don't want to let it rattle for too long. If power is intermittent, you need to find out why, or risk having to pedal your 60-pound behemoth with nothing but your li'l legs. Because that's another thing that evolved to support cars and has no comparable service for bikes: towing.
E-bikes are mostly massively heavy. Batteries and motors are heavy. You can buy light e-bikes and you can buy powerful e-bikes, but you can't buy light, powerful e-bikes. This may change, but for now the lightweight materials that might help with that equation are things like titanium and carbon fiber, which have mostly appeared on high-priced bikes. Carbon fiber in particular can suffer from the abuse and neglect that most of us inflict on our daily drivers. Light, thin metal and plastic might serve to lighten cheaper bikes, but with a resulting loss of ruggedness. Things will bend and break more.
You can't blame the industry and its cheerleaders for encouraging as many consumers as possible to become test pilots for generation after generation of failed experiments. The bike industry did it with mountain bikes through the 1990s without a twinge of shame. They also destroyed their market in the process, but they raked in some good bucks for a while before the dropoff. And the evolved product really excites the few people who can afford to buy one and ride in the style that the bikes have been shaped for.
E-bikes probably won't shrink to a niche product the way mountain bikes did, but their wide variety creates a parallel universe to the categories of bicycling. The categories don't line up exactly, because the e-bike spectrum extends from very bike-like all the way to virtual motorcycles. An e-bike is a motor vehicle. Expect costs to reflect that, even if they're lower than for a car. They'll never be as low as for a nice, basic transportation bicycle.
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