Tuesday, March 08, 2022

Train your customers to reject simplicity

 Another breathless article about the "advanced" features that some bike brand or other might be slopping over onto more and more models illustrates the evolution of bicycles from vehicles of personal independence into vehicles of technological dependence.

A certain percentage of bike users will learn to work on them, regardless of how complicated and temperamental the mechanisms get. These riders will feel independent for as long as they can maintain their investment in tools and time. But it reminds me of people I know who work on their own cars, but who don't own a real auto garage with lifts and compressed air, and some level of machining capability. Those drivers have to make arrangements of various kinds to use a shared facility that they have to go to at the available time. The less of a workshop a given rider has, the more that rider will need to pay for a facility in which to work or someone to do the work.

The latest article on "improvements" in bike spec reported on the steady retreat of rim brakes in favor of disc brakes. This goes along with the overall weight gain among certain categories, as electric motors are added. Motor vehicles need more powerful brakes that impart the braking force more centrally, but that comes with several costs. A brake light enough to be carried on a chronically under-powered vehicle (even with electric assistance) will have relatively small brake pads that have to be replaced frequently, if you can find them in stock. Brake rotors are more prone to deteriorate when the bike sits idle, compared to your aluminum rim. Disc brake calipers are full of little crevices in which water and dirt can brew up mischief. Hydraulics complicate disassembly.

I could go on, and I have been known to. Suffice to say that bike maintenance is ever more the province of a professional mechanic with a lifestyle to maintain, as well as his or her shop full of expensive tools that have to be constantly updated, because manufacturers like to squeeze money out of them, too. To the consumer, that means steadily rising prices and a hunt for really good mechanics, akin to what we have gone through for years trying to keep cars on the road.

Key to this progression has been the ongoing campaign by the bike industry to get customers to scorn simplicity and embrace complexity in the name of performance. Niche riders are most susceptible to this. Triathletes want the most sinuous steeds that slice the wind. Mountain bikers want bikes that serve their specific interest, which seldom means pedaling up a hill. Just as alpine skiers don't ski up the Alps, mountain bikers aren't interested in climbing for its own sake. To be fair, how many of us who pedal are truly interested in climbing for its own sake? But still, it used to be a respected skill for a complete rider. But beyond the allergy to strenuous aerobic efforts, the mountain biking community also has come to depend on the suspension technologies that allow them to bomb down their trails without picking their way among obstacles that can't simply be launched over.

The varieties of unpaved trail surfaces and degrees of slope have led to very specific subsets of mountain bikes, each more than $1,000 (at least) to purchase, and costing hundreds of dollars a year to maintain properly. Or you do what most riders do, and ignore problems until the machine simply won't go anymore, and then either dig into it yourself or dump it on your chosen expert.

A thousand bucks ain't what it used to be. I've had a theory since the 1970s that the real driver of all economic fluctuations is the price of gas. By gas I include diesel. Motor vehicle fuel, anyway. The basis of all currency is the petrodollar. Right now, for instance, Americans are all freaked out that gasoline is over $4 a gallon. Back when I started driving, and gasoline was 28 cents a gallon, I had to endure the horrifying spectacle of it doubling in price within a couple of years. By the end of the 1970s it had topped one dollar! Eek! So either gas prices drift down again or everyone gets used to it as all other pricing adjusts to make it normal. Workers' wages will still lag. The rich will get richer. The international situation will be desperate as usual.

The fact that a widespread adoption of simple bikes for transportation would have headed all this off in the 1970s isn't even worthy of academic consideration. The "ten-speed boom" started a little social movement, and the mountain bike boom drove it off the road. It turned cycling back into a consumerist hobby.

As factors combine to give transportation cycling and other riding on the public streets some leverage, it also depends on the expense and complexity of electric assistance to exert that leverage. All of these technologies have their place, but it's in addition to older, simpler machines, not instead of them. Soon, very soon, I will pump up the tires on the old fixed-gear and start riding again. It's that simple. Each bike in turn as I need it comes down off its hook, gets dusted off, tires checked, and off I go. There's not much to go wrong with a simple machine. It won't suck money out of you relentlessly.

2 comments:

37 was the tipping point said...

$8 and rising in the UK.

Our roads have hardly changed in 50 years when traffic was so light motorists hardly ever needed to slow because of oncoming traffic when passing cyclists. Now you need a death wish to ride main roads with potholes in every puddle and abysmal road surfaces due to lack of maintenance. The few cycle routes are designed and built by non cyclists and chocolate teapot springs to mind to describe usefulness in helping anyone dare to consider bicycle use.

It is strange how humans so easily dismiss the best solutions...

Rob in VA said...

2x7 Ultegra drivetrain on my 1990 road bike still going strong, with chain and cassette replacement as needed (which occurs a lot less frequently than with "modern" 10, 11, 12 speed "technological improvements"). Rim brakes need pads every couple years. The whole machine still performs like new. If it's not broke, don't "fix" it.