At lunch one day I was leafing through a book that Specialized put out to commemorate the 25th anniversary of the Stumpjumper mountain bike.
The copy in one of their early ads caught my eye. It was pure biketopian dreaming.
See where it says, "...you'll find you're riding more and driving less." Bike nerds still believed that they could entice Americans out of their automobiles. The leaders of the industry had come through the ten-speed boom of the 1970s. A national organization promoting bike touring had sprung up in 1976 under the name Bikecentennial, which lives on today as Adventure Cycling. Bike nerds knew, we just knew, that if we could just get enough people to try riding that they would abandon their cars en masse and join us in the fresh air and sunshine of a cleaner, more humane world.
Oh, and we're all probably faster than you are, but don't let that discourage you. Just ride more!
Each boom did see a rise in cycling participation in the real world. Mountain bikes, ostensibly designed for trail riding, were based on road designs because the early ones were improvised on road frames. They were not racing frames, but all bikes were a product of the roads and roads were a product of bikes. Once the genre was separated, mutation followed, but it took a while. All life traces to a common ancestor, but a giraffe is not a weasel and a fish is not a bird.
The bike nerds were up against sheer population growth and an economy devoted to the pursuit of wealth powered by an internal combustion engine. Even if wealth meant mere survival at a grub job, of course you would drive to it. And when you got a better job, you'd get a better car. Duh! If you couldn't afford a car, you'd take a bus or maybe ride a bike until you could afford a car. It's called being normal.
The Chinese were famous for their herds of thousands of bike commuters before they embraced creeping capitalism and their economy revved up. The first thing they did was ditch the bikes and get cars. Pollution and traffic deaths soared. But people were getting rich.
It's nice to see the Chinese now taking steps to reverse the environmental damage of their surge of industrialization. Bike sharing has become a major social and economic experiment there. We'll see how it plays out. The level of damage, loss, and wear and tear on the share-bike fleets may have people pining to own their own bikes again because they can control the use and care that they get. But then they're back to the problem of theft.
The lack of safe riding routes and secure parking present probably the two biggest deterrents to transportation cycling. You're as free as a bird on your bike, but whole populations of birds have been wiped out by people with shotguns or nest-plundering predators. Or you get sucked into the engine of a jet.
Humans have a tendency to project the future. The ability to imagine consequences has helped us over the eons, but the problems we create demonstrate the limits of those powers of prediction. We might not know for years or decades whether we've made things fundamentally better or worse by doing something that seemed initially helpful. And every generation judges a future it won't live to see by the standards of its past and present. To the extent that humans have hit a plateau in physical evolution and that our mental and emotional responses seem fairly firmly set, perhaps a generation can suggest standards by which its descendants should live. But the descendants are the ones who will actually be living under those standards, so it's really their call.
I still believe that the bike nerd view was a good one, and that our species has suffered by pushing it aside. But no one can control the outcome. The bike industry itself is the aggregate total of mostly bad decisions. It is a microcosm of society in that way. As an industry, it has to try to survive in the reality of its times.
Some advice and a lot of first-hand anecdotes and observations from someone who accidentally had a career in the bike business.
Showing posts with label things that should work but don't. Show all posts
Showing posts with label things that should work but don't. Show all posts
Sunday, September 02, 2018
Monday, April 16, 2018
Farmers aren’t cows
The merchant-customer relationship has a lot in common with farming or hunting. Specialty retail used to be different, because so many of the workers were also users, but it was never purely thus. It has moved steadily away from the fellow enthusiast model since the 1990s. The business model moved from small specialty stores to larger, higher-volume retail outlets, through mail order to the impersonal mechanism of the internet.
The larger and more impersonal the delivery systems become, the more the relationship changes not only from an interpersonal exchange between fellow enthusiasts to a quasi-predatory one, but also from a small scale hunting or farming metaphor to a factory farming analogy. You all are being processed, like a bunch of turkeys.
Granted, the metaphor falters because animals used in various ways for food production don't have any autonomy. As a human, you have your knowledge -- such as it may be -- and your free will, to question what seems questionable, to buy from someone else, or to quit an activity entirely. That last factor guides a lot of marketing thought. Purveyors of specialty stuff understand that many people get in, but few stay. This is dramatically evident in a boom and bust cycle, but goes on all the time in lesser waves.
Your knowledge may not be as comprehensive as you think it is. I've been in the business for about 30 years, and I still forget some things from the historical record, or have to dredge my memory for diagnostic information or procedures I might not have used in awhile. And my immersion in this area has taught me about the interdependence of a civilized society. Primitive hunter-gatherers needed to cooperate, but in the earliest times there was a lot less to know. Because we have eradicated that subsistence world, we have to function in the interconnected web of overlapping technology and customs that has evolved ever more rapidly as our species has invented and interpreted lots and lots of things. Become an expert in your field and you automatically don't have the time or the brain space to master many other fields. You have to trust others to inform and guide you. But can you trust anyone who is selling something?
If you have enough coin to have internet access and a credit card, your circumstances are probably not desperate enough to make a poor buying decision a fatal error. Not when it comes to bikes and parts thereof, anyway. Then again, I have both of those things, and I definitely do not have money to waste. But say you have to live entirely in the real world, obtaining whatever you need from physical locations where money changes hands directly. You have a personal relationship with your guardian and protector, or your hunter and exploiter.
Life is one big gray area. Working in a small shop, I have to balance the needs of the business to exist and support its staff against the desire to outfit every customer with the absolute perfect stuff for each individual. Working in a large shop, I would still run up against the limitations of that business's ability or willingness to stock a lot of variety and cater to anything other than the largest common denominator in any category. "It's good enough," the saying goes. And it's true, up to a point. But if you have the misfortune to buy into technology just before a massive shift, you will be on the wrong side of obsolescence for longer than if you'd stumbled in nearer the launch of a new platform. See much 9-speed Dura Ace these days?
New platforms do not guarantee less trouble from the get-go. Early versions often hit the market with bugs that the industry counts on early adopters to disclose. The first customers for any new marvel are often test pilots, whether they know it or not. That's the predatory angle. Someone has to buy the latest crap so that its real-world failings can be discerned and refined out in later editions. So the smart money waits as much as a whole season. But if everyone held back, it would simply delay the onset of this testing period. They've got you by the components, man.
The bike industry began as a cauldron of innovation. The machines evolved steadily from something with wheels like a wagon to the sleek wonders that you see today...and fat bikes...and 75-pound smokeless mopeds. From the beginning, they were creatures of desire, not need. But luxuries become needs. Transportation on demand found a ready market when "the poor man's horse" came on the scene. That led fairly shortly to motorized vehicles that could carry a person around the countryside without the need to build a railroad. By the late 20th Century, automobiles featured in ads for employment: "must have own transportation," "Reliable transportation a must," and so on. These were not high level jobs, either. The regular grunts were expected to own a car. We went from having a workforce on foot to a workforce using mass transit to a workforce swarming around like the Dunkirk evacuation fleet, only doing it every morning and evening, five or six days a week, year after year.
The needs of mass production slow the pace of change slightly, but the pressures of marketing accelerate it. Bike manufacturers seem to be keeping production runs really low in spite of access to the lower costs in Asia. They know that the pool of people with the wherewithal to buy their trinkets is shrinking, and that within an economic sector not everyone will want to play with those toys. Sell-through is easier if you accept that some customers will miss out. It still frees up each company to pump out a newer and better model about every ten months. This is like dumping piles of old doughnuts out in the woods to attract bears, or putting out apples and a salt lick to be "nice" to the deer. Bait 'em in and pick 'em off. Regulations from state to state may require some variations on the theme to meet strict legality, but the underlying motive to create habits in the prey that make hunting them easier is always the same. Have you seen the latest issue of Bicycling!!?!?!
One sales rep we had in the 1990s listened to me griping and said, "You sound like a consumer!" That's it right there: Industry versus customers. He wasn't facing customers every day, getting chewed on for the shortcomings of the latest mechanical marvel. Indeed, from the very early 1990s to the end of the decade I saw a serious gap open up between the manufacturers and distributors, and the front line retailers. Reps who were friendly and available at the start of the decade disappeared, replaced by increasingly numbers-driven salesmen looking for as big an order as they could write, with as little feedback as possible. We weren't insiders anymore. We became the first rank of suckers. Don't talk back. No one cares. Better minds than you have already decided what will be best for several years in advance.
The vast majority of customers these days do not complain, but I don't think it's because they are satisfied. Maybe they don't know what to ask. Maybe they don't ride enough to break anything. Maybe they don't care enough about function to take issue with something that works haphazardly. Maybe all the years of dealing with tech support for just about everything have finally beaten consumers down to the point where they don't even bother to try.
As someone who has devoted a lifetime to educating people about human powered transportation and environmental issues and the connection between economy, ecology, and quality of life, I can tell you, it's hopeless. Should I have figured this out 40 years ago and gone straight for as big a pile of money as I could amass? Too late now. What I hoped would bear fruit in a couple of decades looks like it might bring about some improvement in two or three generations. Or not. C'est la vie. We still seem to be uncovering deeper and deeper layers of problems even in areas where we seemed to have made considerable progress as of the late 1970s. Are we really going backwards, or simply finding out that we hadn't come forward in the first place?
The best you can do is try to be trustworthy. Is it really all just a metaphorical food chain out there?
The larger and more impersonal the delivery systems become, the more the relationship changes not only from an interpersonal exchange between fellow enthusiasts to a quasi-predatory one, but also from a small scale hunting or farming metaphor to a factory farming analogy. You all are being processed, like a bunch of turkeys.
Granted, the metaphor falters because animals used in various ways for food production don't have any autonomy. As a human, you have your knowledge -- such as it may be -- and your free will, to question what seems questionable, to buy from someone else, or to quit an activity entirely. That last factor guides a lot of marketing thought. Purveyors of specialty stuff understand that many people get in, but few stay. This is dramatically evident in a boom and bust cycle, but goes on all the time in lesser waves.
Your knowledge may not be as comprehensive as you think it is. I've been in the business for about 30 years, and I still forget some things from the historical record, or have to dredge my memory for diagnostic information or procedures I might not have used in awhile. And my immersion in this area has taught me about the interdependence of a civilized society. Primitive hunter-gatherers needed to cooperate, but in the earliest times there was a lot less to know. Because we have eradicated that subsistence world, we have to function in the interconnected web of overlapping technology and customs that has evolved ever more rapidly as our species has invented and interpreted lots and lots of things. Become an expert in your field and you automatically don't have the time or the brain space to master many other fields. You have to trust others to inform and guide you. But can you trust anyone who is selling something?
If you have enough coin to have internet access and a credit card, your circumstances are probably not desperate enough to make a poor buying decision a fatal error. Not when it comes to bikes and parts thereof, anyway. Then again, I have both of those things, and I definitely do not have money to waste. But say you have to live entirely in the real world, obtaining whatever you need from physical locations where money changes hands directly. You have a personal relationship with your guardian and protector, or your hunter and exploiter.
Life is one big gray area. Working in a small shop, I have to balance the needs of the business to exist and support its staff against the desire to outfit every customer with the absolute perfect stuff for each individual. Working in a large shop, I would still run up against the limitations of that business's ability or willingness to stock a lot of variety and cater to anything other than the largest common denominator in any category. "It's good enough," the saying goes. And it's true, up to a point. But if you have the misfortune to buy into technology just before a massive shift, you will be on the wrong side of obsolescence for longer than if you'd stumbled in nearer the launch of a new platform. See much 9-speed Dura Ace these days?
New platforms do not guarantee less trouble from the get-go. Early versions often hit the market with bugs that the industry counts on early adopters to disclose. The first customers for any new marvel are often test pilots, whether they know it or not. That's the predatory angle. Someone has to buy the latest crap so that its real-world failings can be discerned and refined out in later editions. So the smart money waits as much as a whole season. But if everyone held back, it would simply delay the onset of this testing period. They've got you by the components, man.
The bike industry began as a cauldron of innovation. The machines evolved steadily from something with wheels like a wagon to the sleek wonders that you see today...and fat bikes...and 75-pound smokeless mopeds. From the beginning, they were creatures of desire, not need. But luxuries become needs. Transportation on demand found a ready market when "the poor man's horse" came on the scene. That led fairly shortly to motorized vehicles that could carry a person around the countryside without the need to build a railroad. By the late 20th Century, automobiles featured in ads for employment: "must have own transportation," "Reliable transportation a must," and so on. These were not high level jobs, either. The regular grunts were expected to own a car. We went from having a workforce on foot to a workforce using mass transit to a workforce swarming around like the Dunkirk evacuation fleet, only doing it every morning and evening, five or six days a week, year after year.
The needs of mass production slow the pace of change slightly, but the pressures of marketing accelerate it. Bike manufacturers seem to be keeping production runs really low in spite of access to the lower costs in Asia. They know that the pool of people with the wherewithal to buy their trinkets is shrinking, and that within an economic sector not everyone will want to play with those toys. Sell-through is easier if you accept that some customers will miss out. It still frees up each company to pump out a newer and better model about every ten months. This is like dumping piles of old doughnuts out in the woods to attract bears, or putting out apples and a salt lick to be "nice" to the deer. Bait 'em in and pick 'em off. Regulations from state to state may require some variations on the theme to meet strict legality, but the underlying motive to create habits in the prey that make hunting them easier is always the same. Have you seen the latest issue of Bicycling!!?!?!
One sales rep we had in the 1990s listened to me griping and said, "You sound like a consumer!" That's it right there: Industry versus customers. He wasn't facing customers every day, getting chewed on for the shortcomings of the latest mechanical marvel. Indeed, from the very early 1990s to the end of the decade I saw a serious gap open up between the manufacturers and distributors, and the front line retailers. Reps who were friendly and available at the start of the decade disappeared, replaced by increasingly numbers-driven salesmen looking for as big an order as they could write, with as little feedback as possible. We weren't insiders anymore. We became the first rank of suckers. Don't talk back. No one cares. Better minds than you have already decided what will be best for several years in advance.
The vast majority of customers these days do not complain, but I don't think it's because they are satisfied. Maybe they don't know what to ask. Maybe they don't ride enough to break anything. Maybe they don't care enough about function to take issue with something that works haphazardly. Maybe all the years of dealing with tech support for just about everything have finally beaten consumers down to the point where they don't even bother to try.
As someone who has devoted a lifetime to educating people about human powered transportation and environmental issues and the connection between economy, ecology, and quality of life, I can tell you, it's hopeless. Should I have figured this out 40 years ago and gone straight for as big a pile of money as I could amass? Too late now. What I hoped would bear fruit in a couple of decades looks like it might bring about some improvement in two or three generations. Or not. C'est la vie. We still seem to be uncovering deeper and deeper layers of problems even in areas where we seemed to have made considerable progress as of the late 1970s. Are we really going backwards, or simply finding out that we hadn't come forward in the first place?
The best you can do is try to be trustworthy. Is it really all just a metaphorical food chain out there?
Tuesday, February 20, 2018
There was fun to be had
At the end of the 1970s, the threats to human existence were clearly caused by humans themselves. War and pollution headed the list. To a peaceful person who had embraced the bicycle for transportation, the remedy seemed clear. Ratchet down the aggression. Slow down on the industrialized consumption. Use technology to improve life worldwide. Walk and ride.
Too simple, I know. Relaxation cannot be imposed, and will not be accepted. We have come too far on human sacrifice and grinding toil. It's the prison we know, into which we bear our children. It's normal.
As a hopeful idiot commuting by bike, I thought people would see me threading traffic and having a good time and say, "Hey! I could do that!" Instead, as we all have experienced, they say, "I hate that guy! What a slacker!" I acknowledge that many people will not be able to use human powered vehicles to do things that would remain necessary even in a world devoted to human happiness. But a society truly devoted to human happiness would make sure that everyone got a chance to relax and get outside. And our transportation systems would allow those who could use human power to be able to do so, for the good of everyone.
There was fun to be had. But we're suspicious of fun. It has to be wrong.
It may change some day. Right now we are clearly headed in the opposite direction, cranking up the hatred and arguing about whether people need lethal weapons in hand at all times. On the road, motorists threaten cyclists with injury or death as a matter of routine. Cyclists learn to deal with it in the criterium of life, or they give up and let the terrorists win.
What was true in the 1970s is still true. Ratchet down the aggression. Slow down on the industrialized consumption. Use technology to improve life worldwide. Walk and ride. Be more appreciative of simple comforts we take for granted. There is fun to be had, and it is not at the expense of others.
I know better than to keep believing it will happen. But I still believe in the principle. I will never stop believing in the principle.
Sunday, June 12, 2016
The War Effort
The commute gets harder every year. I'll be 60 in July. That's not old by modern standards, but it's not young, either. I'm as tired on the third day as I used to be on the fifth day.
In 1979, emerging from college to make my mark on the world, I assessed the situation and decided to live in a way that any number of people could imitate without fear of making things worse. Imagine a world in which people at all social levels in industrialized nations felt well rewarded by modest dwellings and non-motorized mobility. It's hard to picture, because it's not enough, after centuries of conditioning to revere wealth and opulence, and the power these convey to our fellow apes.
In the 1970s, military service did not look like a good idea, when the United States government had just finished demonstrating how many lives it was willing to waste in pursuit of a mistake. We were told to expect a nuclear war, which would render conventional forces irrelevant. How many service members does it take to keep fingers on the button in an undisclosed number of missile silos, and keep our submarines patrolling? By the time I got out of college, bombs delivered by airplanes were a quaint anachronism. Conventional forces appeared to have some parade value, if news photos from the Soviet Union were any guide, but in the big exchange of fireballs they were just one more thing to melt. Sure, this is a simplistic view, but the media and the educational system already excelled in presenting simplistic points of view.
My peers and I were taught to get good jobs and make as much money as we could. Some of us learned that much better than others. I flunked it completely. But I stayed in the system long enough to absorb the intent. I have a dutiful sense of failure because I did not prosper. The fact that I live well is due partly to my own frugality and largely to a couple of unanticipated lucky breaks. But I feel an even greater disappointment that I never figured out how to inspire widespread change.
The plan remains the same as it was before the little windfalls that made my hovel a bit larger. Behind the facade, I am just another idiot whose retirement options consist of either a refrigerator box in a warm climate or a shotgun in the mouth when I realize I am no longer able to support myself. I'm holding out for the refrigerator box, or perhaps a hike into beautiful wilderness, without food or water. But the gun thing sounds nicely dramatic.
It seemed to me -- and it still does -- that one can serve one's country and the greater good of humanity better by setting a good example of how to live than by how one kills and dies. I don't know what to do about the human compulsion to force other people to die for things, but I do know that accepting it as the unchangeable norm locks us onto a course toward global destruction.
In the decades I've ridden, I have noticed a slight increase in understanding from motorists, but hostility remains a problem. Internet postings, bike path assaults, and road rage killings remind us that bicycle riders are outcasts, and fair game as far as many people are concerned. And a silent majority does nothing to harm, but nothing to help, hoping the problem will go away on its own. If that means road cyclist extinction, good enough. Go play on the bike path. Drive to a mountain biking venue.
The life I pledged has lasted nearly 60 years. The fortune I pledged by declining to amass it. I don't look forward to being a casualty in the lifestyle revolution, but I like even less the idea of prospering at the expense of others. Who is enslaved on your behalf? What makes you better than they are, other than the accident of your birthplace? You may be completely comfortable with a harshly hierarchical view of humanity, but at least think about it. Be certain in your conviction that a large number of people deserve to live downstream from your toilet and downwind from your smokestack.
I'm no better than anyone because of the choices I have made. I'm an idiot. But I'm not wrong.
The energy I've put into trying to live a simple and relatively self-propelled life, other people have put into things they think are worthwhile. Evolution will log the results. In all likelihood, no one will be around to sift through the archeological record to find out who predicted the end correctly.
In 1979, emerging from college to make my mark on the world, I assessed the situation and decided to live in a way that any number of people could imitate without fear of making things worse. Imagine a world in which people at all social levels in industrialized nations felt well rewarded by modest dwellings and non-motorized mobility. It's hard to picture, because it's not enough, after centuries of conditioning to revere wealth and opulence, and the power these convey to our fellow apes.
In the 1970s, military service did not look like a good idea, when the United States government had just finished demonstrating how many lives it was willing to waste in pursuit of a mistake. We were told to expect a nuclear war, which would render conventional forces irrelevant. How many service members does it take to keep fingers on the button in an undisclosed number of missile silos, and keep our submarines patrolling? By the time I got out of college, bombs delivered by airplanes were a quaint anachronism. Conventional forces appeared to have some parade value, if news photos from the Soviet Union were any guide, but in the big exchange of fireballs they were just one more thing to melt. Sure, this is a simplistic view, but the media and the educational system already excelled in presenting simplistic points of view.
My peers and I were taught to get good jobs and make as much money as we could. Some of us learned that much better than others. I flunked it completely. But I stayed in the system long enough to absorb the intent. I have a dutiful sense of failure because I did not prosper. The fact that I live well is due partly to my own frugality and largely to a couple of unanticipated lucky breaks. But I feel an even greater disappointment that I never figured out how to inspire widespread change.
The plan remains the same as it was before the little windfalls that made my hovel a bit larger. Behind the facade, I am just another idiot whose retirement options consist of either a refrigerator box in a warm climate or a shotgun in the mouth when I realize I am no longer able to support myself. I'm holding out for the refrigerator box, or perhaps a hike into beautiful wilderness, without food or water. But the gun thing sounds nicely dramatic.
It seemed to me -- and it still does -- that one can serve one's country and the greater good of humanity better by setting a good example of how to live than by how one kills and dies. I don't know what to do about the human compulsion to force other people to die for things, but I do know that accepting it as the unchangeable norm locks us onto a course toward global destruction.
In the decades I've ridden, I have noticed a slight increase in understanding from motorists, but hostility remains a problem. Internet postings, bike path assaults, and road rage killings remind us that bicycle riders are outcasts, and fair game as far as many people are concerned. And a silent majority does nothing to harm, but nothing to help, hoping the problem will go away on its own. If that means road cyclist extinction, good enough. Go play on the bike path. Drive to a mountain biking venue.
The life I pledged has lasted nearly 60 years. The fortune I pledged by declining to amass it. I don't look forward to being a casualty in the lifestyle revolution, but I like even less the idea of prospering at the expense of others. Who is enslaved on your behalf? What makes you better than they are, other than the accident of your birthplace? You may be completely comfortable with a harshly hierarchical view of humanity, but at least think about it. Be certain in your conviction that a large number of people deserve to live downstream from your toilet and downwind from your smokestack.
I'm no better than anyone because of the choices I have made. I'm an idiot. But I'm not wrong.
The energy I've put into trying to live a simple and relatively self-propelled life, other people have put into things they think are worthwhile. Evolution will log the results. In all likelihood, no one will be around to sift through the archeological record to find out who predicted the end correctly.
Sunday, October 06, 2013
We provide...leverage
Trust the bike industry to create a compatibility issue in something as simple as a front shifter.
A customer had us build a bike for him for the Mount Washington Hill Climb back in 2003. He used it in the race every year until last year, when he asked us to convert it to a flat-bar road bike.
The frame was a Trek 5900 SL. The carbon fiber road frame uses a bracket for the front derailleur rather than a derailleur with its own clamp. This was irrelevant on the original build, because we did not mount a front derailleur. In fact, the frame had no derailleur bracket when he had the bike delivered for its road conversion. Finding a bracket to fit a frame that was nine years old -- prehistoric in current bike industry terms -- was a treasure hunt. It was easily resolved once we found someone who knew the right part number at Trek. So we were all set, right?
Come on. This is the bike industry we're talking about. The business that's been killing the wounded and eating the dead since the 1990s. The group that puts its elderly out on the ice floe to die before they're even out of grade school.
Our customer wanted grip shifters. He also believed that the road conversion would be a simple matter of adding the parts the climbing bike had done without. It's a reasonable assumption if you don't work with this machinery all the time. Even I felt that the front shifting would be the least of our worries once we rounded up a very basic array of parts. A ratcheted front Gripshift is a simple device for pulling cable. A front derailleur is a simple device for pushing a bike chain toward a chainring with which you want it to engage.
Trigger shifters and road brifters only pull a specific amount of cable. A compatibility issue there is no surprise. It's expected. The customer's request for the closest thing to a friction shifter seemed to get us around that. But the shifters we use technically come from the "mountain" category and the only front derailleur that would work with this frame mount and gear range comes from the "road" category.
The shift to the middle ring on the triple crank went well enough, but that last little twist to make the big ring was incredibly stiff. And no matter how much cable tension I put in the system, the arm on the Sora FD-3503 is too short, and angled in such a way, that it barely swings far enough to clear the ring. The shifter never manages to pull it all the way to its limit screw.
With no alternative parts, I had to make these work. Introducing the Cafiend Leverage Enhancer.
A customer had us build a bike for him for the Mount Washington Hill Climb back in 2003. He used it in the race every year until last year, when he asked us to convert it to a flat-bar road bike.
The frame was a Trek 5900 SL. The carbon fiber road frame uses a bracket for the front derailleur rather than a derailleur with its own clamp. This was irrelevant on the original build, because we did not mount a front derailleur. In fact, the frame had no derailleur bracket when he had the bike delivered for its road conversion. Finding a bracket to fit a frame that was nine years old -- prehistoric in current bike industry terms -- was a treasure hunt. It was easily resolved once we found someone who knew the right part number at Trek. So we were all set, right?
Come on. This is the bike industry we're talking about. The business that's been killing the wounded and eating the dead since the 1990s. The group that puts its elderly out on the ice floe to die before they're even out of grade school.
Our customer wanted grip shifters. He also believed that the road conversion would be a simple matter of adding the parts the climbing bike had done without. It's a reasonable assumption if you don't work with this machinery all the time. Even I felt that the front shifting would be the least of our worries once we rounded up a very basic array of parts. A ratcheted front Gripshift is a simple device for pulling cable. A front derailleur is a simple device for pushing a bike chain toward a chainring with which you want it to engage.
Trigger shifters and road brifters only pull a specific amount of cable. A compatibility issue there is no surprise. It's expected. The customer's request for the closest thing to a friction shifter seemed to get us around that. But the shifters we use technically come from the "mountain" category and the only front derailleur that would work with this frame mount and gear range comes from the "road" category.
The shift to the middle ring on the triple crank went well enough, but that last little twist to make the big ring was incredibly stiff. And no matter how much cable tension I put in the system, the arm on the Sora FD-3503 is too short, and angled in such a way, that it barely swings far enough to clear the ring. The shifter never manages to pull it all the way to its limit screw.
With no alternative parts, I had to make these work. Introducing the Cafiend Leverage Enhancer.
The arm of the derailleur is extended with part of an old brake cable
adjuster. It's bolted to the arm, where it braces against the cable
routing flange to keep it from rotating downward when the cable gets tighter.
At the shifter end, the diameter of the grip seemed a little small too. We've had older riders complain that they have trouble with that. Lacking anything more elegant, I built it up with several layers of inner tube. If he likes that but wants something a little zootier I'll get some of that black foam insulation they use on air conditioning lines, and snug it on there with some super-fat shrink tubing. He won't be back until next summer, so we'll have to wait and see.
The system works. Shifting is easier. I have one more brake adjuster that's a little longer if he wants that, but we start to get a little close to the rear tire then. If the rider wanted to put on something cushier than a 700X23 things could be tight.
Monday, July 30, 2012
More unholy experimentation
Moving from approved and tested treatments to experimental therapies on the Bike that Kills Front Derailleurs, I wondered if the 9-speed SRAM PC 951 chain might fit just loosely enough on the FSA chainring to get sideways and jam there. The ring was technically only for 10-speed systems, which is a bummer if you're one of the poor saps who bought in when 9-speed was state of the art. Would a 10-speed chain work on the cassette?
Yes it would. The 10-speed Connex chain I slapped on for a test shifted perfectly well on the 9-speed cassette. It also jammed on the chain ring at least as badly as the 9-speed chain I removed.
Okay, let's go the other way. Maybe the floppy, sloppy fit of an 8-speed chain would allow it to slide off the chainring without a hitch. But would it fit the 9-speed cassette?
The 8-speed chain shifted and ran almost perfectly on the cassette, but jammed on the chainring as badly as the other candidates. It was only sluggish shifting between one set of cogs on the cassette, requiring just a little extra nudge at the brifter.
Ten-speed cassettes are probably more finicky about chain width. And of course Shimano now has its asymmetrical chains and drive systems supposedly requiring them, in case you want to give them a tighter grasp on your cogs.
I'm sticking with 8-speed chains and friction shifting.
Yes it would. The 10-speed Connex chain I slapped on for a test shifted perfectly well on the 9-speed cassette. It also jammed on the chain ring at least as badly as the 9-speed chain I removed.
Okay, let's go the other way. Maybe the floppy, sloppy fit of an 8-speed chain would allow it to slide off the chainring without a hitch. But would it fit the 9-speed cassette?
The 8-speed chain shifted and ran almost perfectly on the cassette, but jammed on the chainring as badly as the other candidates. It was only sluggish shifting between one set of cogs on the cassette, requiring just a little extra nudge at the brifter.
Ten-speed cassettes are probably more finicky about chain width. And of course Shimano now has its asymmetrical chains and drive systems supposedly requiring them, in case you want to give them a tighter grasp on your cogs.
I'm sticking with 8-speed chains and friction shifting.
Saturday, July 28, 2012
Sacerdos ab ordinario, rite confessus,...
One of our chronic problem customers has been destroying front derailleurs at a rate of about one a month since April. The first one was simply old. It had been on his bike since about 2005. He rides a lot and, judging by the look of the bike, without finesse. But something more persistent seems to plague him.
This bike was supposed to be his fresh start after he beat his old hybrid into the ground. It's a Fuji Roubaix, a moderately decent road bike. He's had to replace wheels. He trashed a carbon fork. He was plagued by flat tires for the longest time. He's had shifting problems. As annoying as the endless series of mishaps and accelerated wear and tear has been, we could generally find cause for effect. Until the Plague of Front Derailleurs, that is.
By the end of yesterday, an hour after closing time, I had looked up the Rite of Exorcism on line. I'd thrown everything else at the bike. I was ready to dump some major Latin on it. Then I saw it was 15 pages. Fun's fun, but that's a lot of "...aut saltem corde peccata sua detestans, peracto, si commode fieri possit, Sanctissimo Missæ sacrificio, divinoque auxilio piis precibus implorato, superpelliceo et stola violacea indutus, et coram se habens obsessum ligatum, si sit periculum, eum, se et astantes communiat signo crucis, et aspergat aqua benedicta, et genibus flexis, aliis respondentibus, dicat Litanias ordinarias usque ad Preces exclusive..." And so on.
At least we finally got to see what he's doing to mangle his derailleurs in his own unique way. The first one had broken at the front of the cage so it could not push the chain effectively. The second one went the same way, but also had the outer plate of the derailleur cage peculiarly bowed outward. The third and fourth derailleur have also had that peculiar outward bend to the outer cage plate.
The rider had neglected to mention, and the bike had failed to show us on any test ride until yesterday, that the chain was hanging up on the outer chainring when downshifting under load (his standard MO, apparently) and getting dragged up into the derailleur. Each incident progressively spreads the cage more and more until the bike will barely shift.
But here's the kicker. We have now changed absolutely every component involved: front derailleur, chain rings, chain, bottom bracket bearings, everything. All brand new. Chain still jams.
ADJÚRO ergo te, omnis immundÃssime spÃritus, omne phantásma, omnis incúrsio sátanæ,...
I might just resort to the Holy Sledge Hammer and call it good.
This bike was supposed to be his fresh start after he beat his old hybrid into the ground. It's a Fuji Roubaix, a moderately decent road bike. He's had to replace wheels. He trashed a carbon fork. He was plagued by flat tires for the longest time. He's had shifting problems. As annoying as the endless series of mishaps and accelerated wear and tear has been, we could generally find cause for effect. Until the Plague of Front Derailleurs, that is.
By the end of yesterday, an hour after closing time, I had looked up the Rite of Exorcism on line. I'd thrown everything else at the bike. I was ready to dump some major Latin on it. Then I saw it was 15 pages. Fun's fun, but that's a lot of "...aut saltem corde peccata sua detestans, peracto, si commode fieri possit, Sanctissimo Missæ sacrificio, divinoque auxilio piis precibus implorato, superpelliceo et stola violacea indutus, et coram se habens obsessum ligatum, si sit periculum, eum, se et astantes communiat signo crucis, et aspergat aqua benedicta, et genibus flexis, aliis respondentibus, dicat Litanias ordinarias usque ad Preces exclusive..." And so on.
At least we finally got to see what he's doing to mangle his derailleurs in his own unique way. The first one had broken at the front of the cage so it could not push the chain effectively. The second one went the same way, but also had the outer plate of the derailleur cage peculiarly bowed outward. The third and fourth derailleur have also had that peculiar outward bend to the outer cage plate.
The rider had neglected to mention, and the bike had failed to show us on any test ride until yesterday, that the chain was hanging up on the outer chainring when downshifting under load (his standard MO, apparently) and getting dragged up into the derailleur. Each incident progressively spreads the cage more and more until the bike will barely shift.
But here's the kicker. We have now changed absolutely every component involved: front derailleur, chain rings, chain, bottom bracket bearings, everything. All brand new. Chain still jams.
ADJÚRO ergo te, omnis immundÃssime spÃritus, omne phantásma, omnis incúrsio sátanæ,...
I might just resort to the Holy Sledge Hammer and call it good.
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