Tuesday, June 25, 2019

Just a technicality, followed by another technicality, followed by...

Shimano's latest mechanical shifting systems seem designed to make you hate mechanical shifting systems. Weird cable routing in the frames already made mechanical derailleurs an increasing nuisance. This style of front derailleur cable attachment puts another few solid spikes into the coffin lid. And it gives double value to current technofascist fashion, because it's not just an annoying cable, it's an annoying front derailleur cable. Front derailleurs? Why did we ever think those were cool?

The instructions for this style of derailleur are an 8-page PDF. That's simple and straightforward compared to the treasure hunt I went through later in the week looking for information about electronic shifting and hydraulic road disc brakes on a bike I was assembling. Bikes like that used to come with a few helpful hints and diagrams to help with componentry that is less and less intuitive all the time. Now most of the printed matter is just legal disclaimers and directions to "visit our website."

The front derailleur on this bike led me upstream to the R7000 front shifter. In yet another silent recall situation, these marvelously redesigned shifters are apparently hanging up, jamming intermittently on bikes that are new or nearly new. 


I poked around looking for clues, but found nothing that I could tweak to make the ratchet behave consistently. I found a video by some guy that supposedly showed how to fix the problem with a little piece of plastic and some double stick tape, but further investigation revealed that whatever "cured" the problem was purely coincidental. The comments include testimonials from people who followed his instructions and achieved satisfactory results, but my explorations in the interior revealed an oily place where double-stick tape would have a very short service life. And why should someone have to fiddle around with their new shifters because Shimano screwed up again?

After I poked at things for quite a while, the shifter worked consistently without malfunctioning, even when I tried to make it misbehave. That doesn't mean I cured it. It just means that the clever bastard decided to go underground until the heat is off. I advised the rider to go to the shop where she bought the bike and ask them for warranty support, rather than pay us to dig around in it any further. The problem is similar to the old 105 ST-5600 almost-recall a few years ago. It's become common in the industry for a big component manufacturer to hand out free replacements to anyone who asks, while doing nothing to publicize the problem or take direct responsibility for it, which would cost them a lot more money. If you haven't ridden your bike enough develop the problem, why should they spend their money to give you something that actually works?

The current fashion for cable routing under the bar wrap requires some ingenuity in feeding the cables so that they don't get a kink in them at any of the tight changes of direction needed to make their way into the cable housing.
This little screwdriver with a notch filed in the tip had been kicking around the workshop for years after whatever job had led to its creation. It has now become a crucial tool for guiding a new cable into the exit from a Shimano brifter.
You have to push the end of the cable into the exit groove without extracting a lot of cable behind it. The little notched screwdriver is perfect for this.

Another bike with the annoying front derailleurs was a gravel bike with through-axles front and rear. The rear wheel shows how designers have realized that long horizontal dropouts really did serve a purpose back in the dark ages:
Whoever assembled this bike was not familiar with horizontal dropouts. The wheel was crooked in the frame. With an old style dropout, you'd just undo the quick release, straighten the wheel, and tighten the quick release again. With a nutted axle, loosen the nuts, straighten, tighten the nuts. In the through-axle version, you have to loosen the through-axle attachment, loosen the two 20mm nuts, turn the threaded adjusters to straighten the wheel, re-torque the 20mm nuts to 200 in.-lbs, and re-tighten the through-axle itself. The nuts are alloy, thick enough to make a cone wrench an inadequate fit, but not thick enough to fit a regular off-the-rack spanner.

In the middle of one morning, in came a regular customer who never buys a bike from us, but comes in for service when he's at his spare home up here. He said he was just starting out on a road ride with  his daughter, when the bottom bracket made a "snap" noise, and the crank got really loose.

The left crank bearing (press fit) had blown apart. Most of it was now cozied up against the right side bearing. The rest of it was greasy fragments inside the bottom bracket shell. He borrowed a rental bike to nip home and get his gravel bike, so that he and the offspring could continue their ride. We didn't have the bearings in stock, so we ordered him a nice mid-price set. No need for hundreds of dollars in ceramic bearings, but nothing too cheesy, either.

On the lower end of the price range, someone checked this thing in, with a couple of squirrel tails woven into the cables at the handlebar.
I don't know how. I don't know why. I don't think I want to know.

Sometimes, a rider will get the rear derailleur caught in the spokes or jammed with a stick. The pieces will be dangling or twisted up around the dropout. But this guy set a new high mark, sucking the derailleur cage all the way through the rear gears:

Moving back up the price range, it was time to assemble a special order bike for another summer customer. 

This Specialized Tarmac does away with cable-actuated anything. Specialized had previously sent rather detailed instructions with their technological marvels, given that the consequences of error are potentially worse than embarrassing for all concerned. Not this time, though. The most detailed instruction sheets were for parts that were already fully installed. The hydraulic brake lines were not connected, and electronic shifting reveals nothing to the external observer. The enclosed sheets from Shimano contained only the vaguest generic information in one or two sentences buried in paragraphs of even less useful verbiage. Their website was even less help. After studying it from all angles and trying to piece together clues from all of the fragmentary or obsolete sources I could find, it was time to poke and hope.

The brakes have "easy connect" brakes lines that aren't really. There was nothing magical about them. Fluid did get lost. Air did get in. I did have to do a short bleed of the top end of the system. It was better than a complete fill and bleed, but not significantly easier than any other pre-filled system on which I've had to trim the lines for size and replace lost juice.

The electronic shifting either works or it doesn't. At least the wires had already been run, but I did have to stuff the battery into the seat post. The non-round seatpost on this bike holds the battery more conveniently than the round post on a previous bike I wrestled with last summer. But I didn't want to mess up its brain by fumbling something in the initial startup, if such a thing is possible.

The charger that came with the bike only had a USB plug, so we had to plug the bike into the shop computer to top up the battery. The system was set in manual shifting mode. The customer can decide if he wants to use either of the synchro modes. The rear derailleur clicks or clunks into gear depending on how many cogs you've asked it to cross at one time. The front derailleur makes an officious, annoyed whine when it shifts. Back when Shimano first pushed index shifting on the road biking world in the mid 1980s, riders joked about how you knew someone was attacking when you heard their shifters click. On large-diameter frames like Cannondales, the snap was amplified. But it wasn't enough of a problem to keep indexing from becoming the norm, paving the way for STI and the rest of the Super Highly Integrated Technology we deal with today.

Look Ma! No cables! Just Shimano Mechanical-Electrical Gear Manipulation Apparatus.

The customer will have to synchronize his own personal electronics with the crank. Your riding style will determine the kind of targeted ads you see on the internet after every ride. And if you complain about hunger, muscle aches, or saddle pain, those remarks are recorded and uploaded to your profile to help refine your personalized marketing even more.

There it is, in serious black. Not only does it look badass, the manufacturer saved lots of money on paint. And the naked frame is easier to inspect for damage that could "lead to serious injury or death."

1 comment:

greatpumpkin said...

What a bunch of rubbish. I'm glad that the newest wheeled object in my collection is 11 years old, and the one I ride most often is 16 years old, which, if it were Scotch, would make it really valuable.