Saturday, January 22, 2022

The Competition

 Two local beer joints are run by mountain bikers. Both of them have toyed with the idea of starting a shop to cater to their specialty here, but only one of them has actually done anything.

The backroom shop started as a service facility, but recent social media posts indicate that the proprietors might be selling new bikes on a limited basis.

I absolutely love this. They will find out the difference between beer customers and gear customers. If somebody drinks until they puke, they don't come asking for a refund or warranty. "Hey, that last beer was only in my stomach for about ten minutes! You should at least comp me my next one!" However, a person with a history of fraudulent warranty claims on bike frames is still a rider in town. Maybe it will never be a problem. Maybe they'll stonewall anyone who tries it. They're in a good position to take a hard line, because they're just playing store. They won't live and die by their reputation. They'll play at this as long as it's fun, and then quit. Maybe that's how all specialty bike shops should be, since the equipment is ephemeral, and there are lots of ways to quit riding.

The hobbyist shop or the cutting edge techno hangout may turn the bike shop business into something like the restaurant business. A shop will start up with no clear long-term plan, just serving its specialties until their quality slips or the economics catch up with them or they just get tired of it. It'll be the hot place for a few years at best, and then vanish. Another one will already be taking its place.

When we first heard about their operation, it was based on sending the technical repairs to a guy up north a ways, who does earn his living as a bike mechanic, doing a lot of boutique work for the disposable income crowd. The shop puts technology front and center and passes no judgment on expense and complexity, and the relentless march of obsolescence. He's staked out the technological territory.

There are two ways to ride out a period of technological ferment: Replace your bike frequently, or pull way back to solid simplicity for a few decades to see where it all goes. It depends on your goals for riding. I'd decided more than two decades ago that mountain biking was a nice hike spoiled. But someone into the modern style of mountain biking will be enslaved to the technology, because you definitely can't ride that way on the kind of old, simple bikes I own, any more than you could be competitive in road racing with a vintage steel bike with friction shifting.

I can think of a lot of ways that the backroom bike shop could operate, but with no reliable intel from the inside, I will probably never know. For instance, they could piggyback on a real shop's wholesale supply orders to get parts. But then do they take a markup, or bro deal their friends, undercutting every legitimate shop in the area? Or do they make their customers dig up the parts, and only supply the labor and whatever know-how they have, as well as the work space?

The great part is, I don't need to know. All I have to do is deal with whatever comes through my door on a given day, and keep my own simple fleet running for as long as I have the energy to ride it. What happens next door stays next door...except for what gets trumpeted on social media, but you know that's always buffed up to look great, regardless of what's really going on. Time will tell. It always does.

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